Workforce Starter Roadmap

Are you new to workforce development and looking to get up-to-speed as quickly as possible on the skills you need to succeed?  Workforce Starter is your roadmap to industry-leading courses and resources developed specifically for workforce development professionals

Follow this roadmap to accelerate your workforce development career with the knowledge and skill to advance

Welcome to Workforce

Get started on the right path by learning the values, goals, and overall purpose of WIOA and how the workforce development system works.

Workforce Fundamentals

Build your skills in accessing and using Labor Market Information to build your credibility as a workforce development professional.

Positive Customer Communications

Understand the needs of workforce development clients and how to more effectively communicate

Case Noting 101

Build your awareness and skills in case note management

Delivering Extreme Customer Service

End your journey with the customer service skills and techniques that will help you provide extreme customer service with any type of customer. 

Get learning resources you need to accelerate your career in Workforce Development

This Workforce Starter Roadmap provides:

  • LIVE Webinar – Workforce Rookie Course
  • Five-minute POWER Courses on Communication
  • We’re On the Case Course
  • Both Extreme Customer Services and Extreme Customer Services When You Don’t Feel Extreme courses. 

Other Courses of interest

NAWDP 5 Core Competencies  – Ready to take the next step to becoming a certified workforce development professional?  This course is the approved National Association of Workforce Development Professionals CWDP Certification Course

Business Solutions Professional Certification – Learn business engagement skills in economic development and interaction.  Build competencies in promoting the workforce system and talent pipeline development. 

Resources Valued at Over $700 if purchased separately

30-day Money Back “No Questions Asked” Guarantee

Total Price $449.00

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