Most Frequently Asked Questions
To reset your password, go TO THIS LINK and click on “Forgot your password?”. Enter your username and click “Reset Password.” We will email you a link to reset your password. Please make sure to check your spam folder in case the email went there.
To create an account go TO THIS LINK and click on “Not a member?”. Enter all of your information in the fields and click sign up. You will be sent a registration email with your login credentials. Please make sure to check your spam folder in case the email went there.T
Please reach out to DWI Support at DWIsupport@dwfs.us and include your name, email, and the names of the courses you are missing so we can check to see what courses you need on your account.
Log into your account and click on “Learning Catalogs.” Choose the course you would like to purchase and click “Add to Cart.” From here, you can either view your cart or continue shopping. To checkout, “View Cart” and then checkout. Enter your billing information and click purchase. The course will then appear in your “My Learning” tab.
Check your spam and clutter folders for an email from DWI Support. If the email is not in any of your folders, you may need to contact your IT department to let our emails come through.
We are working on transferring over courses from the legacy system. Please reach out to DWI Support at DWISupport@dwfs.us and include your name, email, names of courses, and the number of seats you had remaining so we can get those courses back onto your account.
Please check your spam and clutter folders because the email may have gone there. If you still did not receive your email, please reach out to DWI Support at DWISupport@dwfs.us, and we will help you get logged in.